Refund Policy
At CodeGreater.com, customer satisfaction is our top priority. However, due to the digital nature of our products, we have established the following refund policy:
1. No Refunds on Digital Products
- All eBooks purchased on CodeGreater.com are delivered electronically via email.
- Once the purchase is completed, we cannot issue refunds or exchanges.
2. Exceptional Cases
We may consider refunds in the following cases:
- Duplicate Orders: If you accidentally purchase the same eBook more than once, please contact us within 7 days of the purchase.
- Non-Delivery: If you do not receive your eBook within 24 hours, contact us, and we will assist in resolving the issue.
3. Eligibility for Refund Requests
To request a refund under exceptional circumstances, please provide the following information:
- Proof of purchase (e.g., order confirmation email or transaction receipt).
- A detailed explanation of the issue.
Send your refund request to: support@codegreater.com
4. Resolution Time
We strive to process refund requests within 5-7 business days after verifying the claim.
5. Contact Us
If you have any questions about this policy or need assistance, feel free to contact us:
- Email: support@codegreater.com
Thank you for understanding our refund policy. We are committed to providing a seamless and satisfying experience for all our customers.